What is an MPAN?

A Meter Point Administration Number, also known as an MPAN, electricity supply number or supply number is a 13-digit reference. A MPAN is used to uniquely identify every electricity supply point in the country.

Where do I find my MPAN?

A - On my In Home Display (IHD)

The IHD is a small electronic screen which shows the information from your smart meter. You should be able to find the MPAN in the settings (or similarly named) section of the IHD. In the example below it is accessed via the Meter Info item and then by scrolling through a couple of pages.

B - On my bill

The MPAN will be printed on your electricity bill in the form below. The 13 numbers circled are the MPAN.

Is the MPAN too hard to find? Having problems?

Please call us on 0161-226-5353 or email us at info@howz.com.